Terms of service
Last Updated: June 20, 2026
Welcome to Grameena Mart. By accessing or using www.grameenamart.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Grameena Mart
Grameena Mart is an online platform offering natural, traditionally sourced, and farm-fresh products including cold-pressed oils, desi cow ghee, flours, millets, grains, dry fruits, fruits, and related food products.
2. Eligibility
By using this website, you represent that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
3. Account Information
You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate, complete, and current information while placing orders or creating an account.
4. Product Information
We strive to provide accurate product descriptions, images, pricing, and availability information. However, minor variations in color, texture, packaging, weight, or appearance may occur due to the natural nature of our products.
Grameena Mart reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
5. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.
Orders will be processed only after successful payment confirmation through our authorized payment partners.
6. Order Acceptance & Cancellation
Placing an order does not guarantee acceptance. Grameena Mart reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Incomplete or incorrect customer information
- Logistics limitations
We reserve the right to cancel orders within 48 hours of placement. Any eligible refund will be processed to the original payment method.
7. Shipping & Delivery
Shipping timelines are estimates and may vary based on location, weather conditions, courier delays, public holidays, or circumstances beyond our control.
Please refer to our Shipping Policy for complete shipping details.
8. Returns & Refunds
Due to the perishable and consumable nature of food products, returns may not be accepted unless the item is:
- Damaged during transit
- Defective upon delivery
- Incorrect product delivered
Customers must notify us within 48 hours of delivery with relevant photographs and order details.
Please refer to our Return & Refund Policy for detailed information.
9. Intellectual Property
All content on this website, including logos, graphics, text, product images, videos, designs, and trademarks, is the property of Grameena Mart and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems
- Transmit harmful code or malware
- Misrepresent your identity
- Interfere with website functionality
11. Limitation of Liability
To the maximum extent permitted by law, Grameena Mart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
12. Third-Party Services
Our website may contain links to third-party websites, payment gateways, or external services. We are not responsible for the content, policies, or practices of such third parties.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Communication Consent
By placing an order or providing your contact information, you consent to receive order updates, customer support communications, and promotional messages via phone, SMS, WhatsApp, or email. You may opt out of promotional communications at any time.
15. Changes to Terms
Grameena Mart reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after such changes constitutes acceptance of the updated terms.
16. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.
17. Contact Us
Grameena Mart
136/13, 19th Main, 15th Cross Road,
1st Block, Rajajinagar,
Bengaluru, Karnataka – 560010, India
Email: grameenamart2@gmail.com
Phone: +91 95351 36360
