Privacy Policy

Last Updated: June 20, 2026

Welcome to Grameena Mart. We respect your privacy and are committed
to protecting your personal information. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you visit our website
www.grameenamart.com.

1. Information We Collect

Personal Information

We may collect the following information when you place an order, create an account, or contact us:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Order Information
• Customer Support Requests

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Visits
• Cookies and Tracking Information

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and unauthorized activities
• Comply with legal obligations
• Send promotional communications (with your consent)

3. Payment Information

Payments made through our website are processed by trusted third-party payment
service providers. Grameena Mart does not store complete debit card, credit card,
UPI PIN, or banking credentials on its servers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality,
remember customer preferences, maintain shopping cart sessions, and analyze
website traffic.

You may disable cookies through your browser settings, but some website features
may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Payment Gateway Providers
• Shipping and Delivery Partners
• Website Hosting and Technology Providers
• Government or Regulatory Authorities when required by law

6. Marketing Communications

With your consent, we may send information about products, offers,
promotions, and updates through email, SMS, WhatsApp, or phone calls.

You may opt out of marketing communications at any time.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards
to protect your personal information against unauthorized access, disclosure,
or misuse.

While we strive to protect your data, no online transmission or storage system
can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfill orders,
provide services, comply with legal obligations, resolve disputes, and enforce
our agreements.

9. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information where legally permissible
• Withdrawal of marketing consent

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible
for the privacy practices or content of such websites.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18 years.
We do not knowingly collect personal information from children.

12. Compliance with Indian Data Protection Laws

Grameena Mart endeavors to comply with applicable Indian laws relating to
personal data protection, including the Digital Personal Data Protection Act,
2023, where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be
posted on this page along with the updated revision date.

14. Contact Us

For questions regarding this Privacy Policy, please contact:

Grameena Mart
Website: www.grameenamart.com
Email: support@grameenamart.com
Phone: +91 95351 36360